The warranty covers the function of the product. It does not include external damages due to normal wear or accident-related damage, misuse or negligence. The warranty does not apply in the event of failure to observe the operating or assembly instructions. The validity of the warranty expires in cases of improper use or tampering.
If you would like to claim your warranty and feel you fit the requirements, please send your proof of purchase and pictures/videos depicting the manufacturing defect to us at firstname.lastname@example.org and we will get back in touch shortly.